Policies

ARRIVAL TIME
Check-in time for the inn is from 3 – 6 p.m. To arrange check-in after 6 p.m., please call 614-372-5507 or email info@hawthorneparkbnb.com. If your travel or flight is delayed, please contact the inn or email us to let us know your estimated arrival time.

PARKING
We have private, gated parking to accommodate all guests.

DEPARTURE TIME
Check out time is 11 a.m. If you would like to spend some additional time on the grounds, you may check out at noon, but you must clear your guest room of all personal belongings by 11 a.m. so that we can begin readying the room for guests arriving in the afternoon.

MINIMUM NIGHT STAYS
We do require multi-night stays during certain times of the year, including special event weekends, university events and holidays, which typically have a minimum two-night’s stay. Certain dates requiring multiple night stays will be noted on our online reservation system.

RATES
Rates are for single or double occupancy and include our home-cooked breakfast. All rates are subject to change without notice. Rates are subject to applicable taxes and a nominal credit card convenience charge.

MEALS
A full, home-cooked breakfast each morning of your stay is included in the rate.

OCCUPANCY
We allow a maximum of 3 people per guest room. There is a charge of $25/night for an additional person (beyond standard double occupancy) as well as a one-time $25 fee for a rollaway twin bed.

CHILDREN
Guests 8 – 20 years of age must be accompanied by a parent. Children under 8 are not permitted. Special arrangements may be made when all rooms are booked by the same party.

FOOD AND DRINKS IN GUEST ROOMS
We work hard to make sure that all of our guests have a wonderful, memorable experience. That experience includes maintaining high standards when it comes to providing clean facilities, linens, artwork, antiques and furniture. We ask that all guests please refrain from eating or bringing beverages into the guest rooms. We have refrigerators that you are welcome to utilize. All food consumption should be in the dining, common or designated outside areas of the inn.

PETS
No pets allowed.

SMOKING
We are a non-smoking facility. We do permit smoking in designated areas outdoors. Any smoking inside of the Bed and Breakfast will result in an immediate request to leave, an additional cleaning fee of $150, plus your room charges.

PAYMENTS
We accept cash, traveler’s checks, Visa, MasterCard, Discover and American Express. Reservations are charged, in full, approximately 5-business days prior to the date of check-in. If you are paying by cash, it is collected at the time of check-in (a credit card is required to secure the reservation).

STANDARD CANCELLATION
Reservations canceled more than 14-days prior to check-in date will be fully refunded. Those canceled 2 to 14 days prior to check-in date will be charged the first night’s rate plus taxes (if only one night is booked then 50% of the room cost will be charged). Cancellations made less than 48-hours prior to check-in and no-shows will be charged for the entire reservation booked.

SPECIAL EVENT AND HOLIDAY CANCELLATIONS
Reservations canceled:
45-days or more prior to special event dates are fully refunded
30-days or less are charged for first night’s room(s) plus taxes
15-days or less are charged for the entire stay booked
No-shows will be charged for the entire reservation booked
There is a $40 cancellation fee per room for the special event dates and holidays below:

SPECIAL EVENTS
All Ohio State Buckeye Homes Games
The Arnold Sports Festival
Ohio State Fair
Columbus Marathon

HOLIDAYS
Valentine’s Day (includes the weekends before and after the holiday)
Mother’s Day Weekend
Memorial Day Weekend
Independence Day (includes the weekend closest to the holiday)
Labor Day Weekend
Sweetest Day (includes the weekends before and after the holiday)
New Year’s Eve and New Year’s Day
All policies are subject to change at any time without notice.